Exceptional Home Care, Delivered With Distinction.
Premium domiciliary care tailored around you - combining clinical precision with genuine warmth, in the comfort of your own home.
A concierge-style approach to care
At Supportive Ability Living, we go beyond the standard. Our concierge-style model combines the rigour of regulated healthcare with the discretion and attentiveness of a private service.
Every detail is considered - from carer matching and scheduling consistency to real-time family updates. The result is care that feels effortless, even when the needs are complex.
Real reviews from real families. Every word earned, never scripted.
Looking for exceptional home care?
Tailored support that protects independence, preserves dignity, and gives families genuine peace of mind.
Join Our Care Team
We're building something different. If you believe care should be delivered with pride, precision, and heart - there's a place for you at SAL.
SAL Healthcare is registered with the Care Quality Commission - operating under full regulatory oversight to ensure the highest standards of safety and quality in every visit.
Our Services
Six pillars of care - each one tailored, each one delivered with distinction.
Personal Care
Sensitive, unhurried support with bathing, dressing, grooming and daily routines. Delivered with absolute respect for dignity and personal preferences.
Medication Support
Safe, accurate medication prompting and administration. Full MAR chart compliance, audit trails, and coordination with healthcare professionals.
Companionship
Meaningful connection - conversation, escorted outings, social engagement. Combating isolation with warmth, consistency, and genuine human presence.
Household & Support
Light housekeeping, meal preparation, laundry and shopping. Maintaining a safe, comfortable home environment so your loved one can focus on living well.
Rapid Starts & Reablement
Fast-response care packages supporting hospital discharge and recovery. Getting the right support in place quickly when it matters most.
Lifestyle Concierge
Transport coordination, pet care, garden support, appointment management - one trusted point of contact for everything beyond clinical care.
WHO WE ARE
Delivering premium, person-centred care across Dorset, Devon and the surrounding areas. SAL Healthcare was founded on a simple conviction: that home care should never feel institutional.
As a CQC-registered provider, we carefully select carers, invest in ongoing training, and maintain close supervision at every level. From personal care and medication to companionship and household support - every service is tailored to the individual, never templated.
Our promise is simple: independence protected, dignity respected, and peace of mind for the families who trust us.
Assessment
A thorough in-home assessment covering needs, preferences, risks and goals. We include families and healthcare professionals from the start.
Care Plan
A bespoke, person-centred care plan built collaboratively. This is a living document - reviewed, refined and adapted as needs evolve.
Delivery
Matched carers, consistent scheduling, real-time visit logging and ongoing communication with families. Quality you can see and feel.
Join Our Carer Community
Connect, Learn, Thrive.
A growing network of dedicated carers who share a commitment to exceptional home care. Access specialist training, peer support, and wellbeing resources - all designed to help you deliver care with confidence.
Apply to Join →Resources, recognition, and real support - built by carers, for carers.
Training & Development
Tailored workshops, ongoing CPD, and access to best-practice resources that keep your skills sharp and your confidence high.
Wellbeing & Support
Mental health resources, peer support groups, and a genuine open-door culture. Your wellbeing isn't an afterthought - it's the foundation.
Recognition & Rewards
Awards, career progression pathways, and a voice in shaping the future of care. Great work gets noticed here.
"Being part of SAL's Carer Community makes me feel valued and supported - I'm not just doing a job, I'm part of a family."- Susan J, Dorset
Refer Friends to Exceptional Care & Earn Rewards
Know someone who deserves better care? Recommend SAL Healthcare to private clients in BH21 or nearby BH postcodes and earn for every successful referral.
Simple process. Meaningful impact. Real rewards.
Book Online
Schedule a consultation or care assessment directly.
Online booking is launching soon. In the meantime, get in touch directly and we'll arrange everything for you.
Careers at SAL
We're not looking for people who just want a job. We're looking for people who take pride in how they care - who notice the details, who show up consistently, and who understand that dignity isn't negotiable. Flexible hours, competitive pay, and genuine career progression.
Apply Now →
Privacy & Procedures
Data Protection Policy - v0.01
Context and Overview
SAL Healthcare Services (Supportive Ability Living Limited) holds information about individuals including customers, suppliers, business contacts, employees and other people the organisation has a relationship with. This policy describes how personal data must be collected, handled and stored to meet the company's data protection standards and comply with the law.
Policy Aim
This policy ensures SAL Healthcare Services:
• Complies with data protection law and follows good practice
• Protects the rights of team members, customers and partners
• Is open about how it stores and processes individuals' data
• Protects itself from the risks of a data breach
Data Protection Law
The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 describe how organisations must collect, handle and store personal information. These rules apply regardless of whether data is stored electronically or on paper. Personal data must be: processed lawfully and transparently; collected for specified legitimate purposes; adequate and limited to what is necessary; accurate and kept up to date; kept only as long as necessary; and processed with appropriate security measures.
Scope and Responsibilities
This policy applies to all offices, team members, volunteers, contractors and suppliers of SAL Healthcare Services. It covers all data relating to identifiable individuals including names, addresses, email addresses, telephone numbers and any other personal information.
Nathan Kiflom, Managing Director, is ultimately responsible for ensuring legal compliance including data protection training, handling subject access requests, reviewing procedures, and ensuring all systems meet security standards.
Data Storage and Security
Paper records: Kept in secure locations, locked when not in use, shredded when no longer required.
Electronic data: Protected by strong passwords via a password manager. Stored only on designated drives and approved cloud services. All sensitive data encrypted at rest (AES-256) and in transit (SSL/TLS). Full disk encryption on all devices. Regular tested backups. Security software and firewalls on all systems.
Subject Access Requests
Individuals may request to see what data we hold about them, how it is processed, and for what purpose. They may also request correction, deletion or transfer of their data. Requests should be made via email to the data controller. We aim to respond within one month, in line with the Data Protection Act 2018.
Signed by
SAL Healthcare Services (Supportive Ability Living Limited)
Nathan Kiflom -Managing Director
Get in Touch
Making a referral, exploring care options, or simply have a question - we'd love to hear from you.
We respond to every enquiry within 24 hours. For urgent care needs, please call us directly.
Office
Unit B6, Arena Business Centre
9 Nimrod Way, Wimborne
BH21 7UH
Thank you for your enquiry
We'll be in touch within 24 hours.
Areas We Cover
Private Home Care Across Dorset
SAL Healthcare provides private home care and lifestyle concierge services across Bournemouth, Poole, Christchurch, Wimborne, Ferndown and surrounding villages. Whether you need personal care, companionship, or live-in support, our small and dedicated team delivers care that feels personal, not corporate.
We are proudly based in Wimborne and CQC registered. We don't do 15-minute visits. Every call is at least 45 minutes because we believe good care takes time.
Bournemouth
Boscombe, Southbourne, Westbourne, Winton, Charminster, Moordown, Queens Park, Kinson, Muscliff
Poole
Broadstone, Canford Cliffs, Parkstone, Hamworthy, Branksome, Lilliput, Sandbanks, Canford Heath
Christchurch
Highcliffe, Mudeford, Burton, Somerford, Jumpers, Purewell, Stanpit, Friars Cliff
Wimborne
Colehill, Merley, Canford Magna, Pamphill, Corfe Mullen, Kingston Lacy, Sturminster Marshall
Ferndown
West Moors, Stapehill, Trickett's Cross, Longham, St Leonards, Ashley Heath, Verwood
Surrounding Villages
Lytchett Matravers, Upton, Wareham, Blandford, Ringwood — call us to check coverage
Not sure if we cover your area? Call us on 01202 029092 or email info@salhealthcare.co.uk
Bournemouth
Home Care in Bournemouth
Finding the right home care in Bournemouth shouldn't feel overwhelming. At SAL Healthcare, we provide private home care that's built around you — not a rota. Whether you need help with morning routines, medication support, or simply someone to share a cup of tea and a trip to the shops, we're here.
We cover all areas of Bournemouth including Boscombe, Southbourne, Westbourne, Winton, Charminster, Moordown, Queens Park, Kinson and Muscliff.
What We Offer in Bournemouth
Personal Care
CQC-regulated support with washing, dressing, bathing, continence care, medication administration, mobility and transfers. Every visit is at least 45 minutes — we don't rush.
Lifestyle Concierge
Companionship, escorted outings, shopping, meal preparation, light housekeeping, tech help, pet care, and appointment support. More than just care — it's about living well at home.
Nights & Live-In Care
Sleep-in nights, waking nights, and full live-in care for those who need round-the-clock support in their own home.
Why Choose SAL Healthcare in Bournemouth?
- CQC registered and fully regulated
- No 15-minute visits — minimum 45 minutes for personal care
- Small team so you see the same familiar faces
- Private care with transparent pricing — no hidden fees
- We accept Direct Payments and CHC funding
- Dementia-aware trained carers
Getting Started
We start with a free, no-obligation assessment at your home. We'll talk through what you need, answer your questions, and only proceed if it feels right for you.
Need home care in Bournemouth? Call 01202 029092 or email info@salhealthcare.co.uk
Poole
Home Care in Poole
If you or a loved one is looking for home care in Poole, we'd love to help. SAL Healthcare is a small, private care company that puts people first. We take the time to get to know you, match you with carers who genuinely care, and make sure every visit counts.
We cover all areas of Poole including Broadstone, Canford Cliffs, Parkstone, Upper Parkstone, Hamworthy, Branksome, Branksome Park, Lilliput, Sandbanks, Canford Heath and Creekmoor.
Our Services in Poole
Personal Care
Regulated by the CQC, our personal care service covers morning and evening routines, washing, bathing, dressing, continence support, medication administration, mobility assistance and meal support. No visit is shorter than 45 minutes.
Lifestyle Concierge
Our lifestyle service goes beyond traditional care. We help with companionship, escorted trips to Poole Quay or the local shops, cooking, housekeeping, admin help, tech support, and pet care. It's about keeping life enjoyable, not just manageable.
Live-In & Overnight Care
For those who need more continuous support, we offer sleep-in nights, waking nights, and live-in care — all in the comfort of your own home in Poole.
Why Families in Poole Choose Us
- Genuinely small team — you'll know your carers by name
- CQC registered with trained, DBS-checked staff
- Flexible private care — no council waiting lists
- Transparent pricing with no hidden charges
- We accept Direct Payments and Continuing Healthcare funding
- Based locally in Wimborne, just minutes from Poole
Looking for home care in Poole? Call 01202 029092 or email info@salhealthcare.co.uk
Christchurch
Home Care in Christchurch
SAL Healthcare provides private home care across Christchurch and surrounding areas. We're a small, local company — not an agency or franchise — so when you call, you're speaking to someone who actually knows your care team.
We cover Christchurch town centre, Highcliffe, Mudeford, Burton, Somerford, Jumpers, Purewell, Stanpit, Friars Cliff and surrounding areas.
Services in Christchurch
Personal Care
CQC-regulated support including washing, dressing, bathing, medication administration, continence care, mobility support and mealtimes. Every visit is at least 45 minutes because we believe rushed care isn't real care.
Lifestyle Concierge
Companionship, escorted outings around Christchurch and beyond, shopping, home cooking, housekeeping, paperwork help, tech support, and pet care. The kind of support that helps you stay independent and enjoy life at home.
Overnight & Live-In Care
Sleep-in nights, waking nights, and live-in care arrangements for those who need round-the-clock reassurance and support.
Why Choose Us for Home Care in Christchurch?
- CQC registered and fully insured
- A small, consistent team — no strangers turning up
- No 15-minute visits — we take the time to care properly
- Private, flexible care that starts when you need it
- Dementia-aware trained carers
- Free home assessment with no obligation
Need home care in Christchurch? Call 01202 029092 or email info@salhealthcare.co.uk
Wimborne
Home Care in Wimborne
We're based right here in Wimborne. SAL Healthcare operates from the Arena Business Centre on Nimrod Way, so when we say we're local, we mean it. We know the area, we know the community, and we're never far away if you need us.
We cover Wimborne Minster, Colehill, Merley, Canford Magna, Pamphill, Corfe Mullen, Kingston Lacy, Leigh, Sturminster Marshall and surrounding villages.
Home Care Services in Wimborne
Personal Care
Our CQC-regulated personal care covers everything from morning routines and medication support to bathing, dressing, continence care and mobility. Minimum 45-minute visits so there's never a rush.
Lifestyle Concierge
More than just care — our lifestyle concierge service includes companionship, trips to Wimborne market or the Minster, shopping, cooking, housekeeping, help with paperwork, tech support, and pet care. It's about living well, not just being looked after.
Live-In & Night Care
Sleep-in nights, waking nights, and live-in care for those who need continuous support in their own home.
Your Neighbours, Not a Call Centre
- Based in Wimborne — we're your neighbours
- CQC registered with trained, DBS-checked carers
- Small team — you'll always see a familiar face
- No agency staff, no strangers at the door
- Private care with honest, upfront pricing
- We accept Direct Payments and CHC funding
Most of our clients come to us through word of mouth. We'd rather do a brilliant job for a few people than spread ourselves too thin.
Looking for home care in Wimborne? Call 01202 029092 or email info@salhealthcare.co.uk
Ferndown
Home Care in Ferndown
SAL Healthcare provides private home care in Ferndown and the surrounding area. We're a small, locally-based company that believes care should be personal, unhurried, and built around what matters to you.
We cover Ferndown, West Moors, Stapehill, Trickett's Cross, Longham, St Leonards, Ashley Heath, Verwood and surrounding areas.
What We Offer in Ferndown
Personal Care
CQC-regulated care including washing, dressing, bathing, medication administration, continence support, meal assistance and mobility. We don't do 15-minute visits — every call is at least 45 minutes.
Lifestyle Concierge
Companionship, escorted outings, grocery shopping, home-cooked meals, housekeeping, admin and paperwork help, tech support, pet care, and welfare checks. Support that helps you stay independent and enjoy your home.
Night & Live-In Care
Sleep-in and waking night support, plus full live-in care for those who need someone there around the clock.
Why Families in Ferndown Trust Us
- Based just down the road in Wimborne
- CQC registered, fully trained and DBS-checked team
- Consistent carers — no revolving door of strangers
- Flexible start dates — no council waiting lists
- Transparent pricing with no hidden charges
- Direct Payments and CHC funding accepted
- Free home assessment to see if we're the right fit
Need home care in Ferndown? Call 01202 029092 or email info@salhealthcare.co.uk